AcademicPrep Privacy Policy
AcademicPrep (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our students, parents, and educators. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the Ghana Data Protection Act, 2012 (Act 843) and international privacy frameworks.
1. Information We Collect
Student registration and profile details
When students or guardians register on AcademicPrep, we collect limited personal details strictly necessary for educational service delivery:
- Student Name & Academic Level: e.g., JHS 1, JHS 2, JHS 3 / BECE, SHS 1-3 / WASSCE.
- Contact Information: Phone number (used for WhatsApp and SMS curriculum updates, mock alerts, and account access).
- Academic Progress & Quiz Results: Mock examination scores and curriculum topic performance to provide personalized study feedback.
- Payment Records: Mobile Money sender phone numbers and Access PIN voucher redemptions used to verify student passes (we never store Mobile Money PINs).
2. WhatsApp & SMS Educational Announcements
Communications protocol via Meta WhatsApp Business & SMS
By registering on AcademicPrep, students and guardians consent to receive essential academic notifications via WhatsApp and SMS, including:
- New BECE & WASSCE mock exam schedules and release notifications.
- Important syllabus updates, past paper revision materials, and educational tips.
- Portal access verification and security alerts.
Anti-Spam & Opt-Out Policy: We never sell, rent, or distribute your phone number to third-party advertisers. You may opt out of promotional broadcasts at any time by replying “STOP” or contacting our support desk.
3. Data Security & Encryption
Industry-standard security measures
AcademicPrep employs robust industry-standard encryption protocols (HTTPS / TLS 1.3), hashed administrative authentication, and secure cloud database architecture (Supabase Row-Level Security) to safeguard student records from unauthorized access, modification, or exposure.
4. Ghana Data Protection Act (Act 843)
Legal rights of data subjects
Under the Data Protection Act, 2012 (Act 843) of Ghana, you have the right to:
- Request access to your personal data held in our systems.
- Request correction of inaccurate or outdated contact information.
- Request deletion of your account and personal data upon completion of your examination studies.
5. Contact Our Privacy Team
Inquiries regarding personal data handling
For any questions, data access requests, or privacy concerns, please contact the AcademicPrep Administration:
• Platform: AcademicPrep Ghana
• Website: https://www.acadmicprep.com
• Official WhatsApp Support: +233 59 311 9669
• Email: support@acadmicprep.com